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The most important thing organizations can do to prepare employees prior to change is:
Provide employees with HR support in the event they choose to leave the organization.
0%
Effectively communicate the pros and cons of the expected change.
0%
Unfreeze
0%
Allow employees to participate
0%
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Controlling consists of the following steps EXCEPT:
Write a mission and vision statement
✅
Compare actual performance against standards
❌
Establish performance standards
❌
Take corrective action
❌
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Personality is a modest predictor of actual job performance, but a much better predictor of:
High quality relationships
0%
Job quantity
0%
Citizenship behaviors
0%
Job quality
0%
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Which of the following is NOT one of the areas you should think about when having your own performance reviewed:
What to do if the review is negative
❌
What should you ultimately take away from the review
❌
Who should conduct the review
✅
Preparation for the review
❌
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How are shareholders affected by a firm’s strategies?
Their interests increase or decrease with firm’s actions
0%
Their decisions influence the firm’s strategies.
0%
Their wealth increases or decreases with firm’s actions
0%
Their participation increases or decreases with firm’s actions
0%
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At work, two job attitudes that have the greatest potential to influence how we behave are:
Perception and bias
❌
Self-perception and self-efficacy
❌
Job satisfaction and self esteem
❌
Job satisfaction and job commitment
✅
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Some companies maintain a physical presence on Facebook because:
Their regular marketing needs are not met
❌
It allows consumers to chime in about their passions
✅
Everyone else does
❌
Their employees insist the organizations have a presence on Facebook
❌
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The Starbucks mission statement describes guiding principles and the organization’s:
Values
✅
Employee and customer focus
❌
Corporate social responsibility statement
❌
Corporate structure
❌
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Organizational change can take the form of which of the following?
Change should moderate so as to not disrupt corporate cultural norms
0%
Change should be planned on quarterly basis and measured for progress
0%
Structure, strategy, policies, or culture
0%
Fundamentally, organizational change is a process that involved effective products or services
0%
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Which of the following are considered intangible resources?
Formal reporting structures
0%
Production equipment
0%
Scientific capabilities
0%
Manufacturing plants
0%
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