Just as you want to

start things off on the right foot with your greeting, you also want to part __________.

A win-win outcome is

usually the _________ result.

Your organisation may

have policies to __________ you can refer in preparation for the negotiation.

Undertaking

preparation before discussing the disagreement will help to avoid _________ conflict and unnecessarily wasting time during the meeting.

The subject line

could be the _______important part of the email, though it’s often

overlooked in favor of the email body.

Through clarification

it is often possible to identify or establish ________ common ground.

When you’re on an

email chain with close colleagues, it often becomes more natural to drop

the opener ( ________ well as the closing).

With every written

form of professional communication, there ________ a right way to do it and

standards that should be followed. 

You might ___________ negotiate the cost of a house or a car.

The body of an email

must have a clear and specific purpose, ________ as getting feedback on a

presentation or arranging a meeting with a new client.