The SBAR tool can’t be used to shape the communication process

The SBAR tool allows HP in a clinical setting to make recommendation which ensures that the reason for the communication is clear. 

Communication is a two-way process of reaching mutual understanding, in which participants not only exchange information but also create and share meaning …

Communication failures often contribute to patient safety incidents and harm

Compassionate and have Sense of humor

Confident and Positive

Proactive and Competent

Reactive and always surprised

Task focus versus patient focus

Using nursing observation

Comfortable environment

Specific objectives

Dress appropriately for the work environment

Respond immediately to inappropriate sexual talk

Ask another nurse to be present during physical

care

Withdraw and leave the patient room

empathy

therapuetic communication 

assertive

agressive