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Characteristics of MBO includes which of the following?:
Used by managers to track their best customers
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It improves communication by centralizes decision making
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Aims to improve employee morale
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Systematic and organized approach
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The following are tips which allow one to more accurately gauge the culture of a company EXCEPT:
Ask questions
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Read the mission and value statements
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Observe the physical environment
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Do your research
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An example of a company that utilizes the matrix organization successfully is:
Starbucks
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3M
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Ben and Jerry’s
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Nike
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The difference between group and team is:
A collection of people is a group and not necessarily a team
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Complementary skills are found in a group but not a team
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The aim and purpose of a group is to perform in the workplace
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Groups are defined by their relatively small size.
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Tactical planning is designed to develop:
specific action steps to develop the strategic plan.
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the organization’s mission and objectives for the strategic plan.
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specific action steps that support the strategic plan.
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specific action steps to implement the strategic plan.
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In an organization in which high-level managers make the effort to involve others in decision making and seek opinions of others, corporate culture tends to be:
People or team-oriented
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Competitive and performance-oriented
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Outcome-oriented and competitive
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More supportive and people-oriented
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While there are different schools of thought about how strategy comes about, researchers generally agree the common characteristic across successful organizations is:
Strategy trade-off
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Strategy discipline
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Strategic process
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Strategic focus
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Why do employees who participate in planning change efforts tend to have more positive opinions about the change?
They will feel a sense of ownership of planned change and are more likely to be on board
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They will be able to convince customers the change was the right thing to do
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They have the opportunity to reject the proposed change
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They will have the opportunity to know more than others about the change
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People in high-power distance societies expect:
Opportunity for everyone
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Unequal power distribution and greater stratification
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Cooperative interaction across power levels
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Equality
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Environmental scanning is a:
Controlling process
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Leading process
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Organizing process
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Planning process
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