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In

the following table, Column A lists three methods that managers can use to

maintain control in their organisations. Column B describes when to use the

different methods. Match the method to use in Column A with the circumstances

when to use the method in Column B to answer the question.

Column

A

Control

method

Column

B

When

to use the control method

Bureaucratic control

1

 Appropriate to use in

organisations where the organisational culture, values and beliefs are strong

 

 

Normative control

2

Appropriate to use in organisations where responsibility for task

accomplishment is given to autonomous teams and when management wants workers

to take ownership and responsibility for their behaviour and outputs

Consertive control

3

Appropriate to use in organisations where it is necessary to

standardise operating procedures

 

 

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Expectancy theory of motivation consists of three elements determining an individual’s work motivation. The relationship between _____, _____ and _____determines the individual’s motivation.
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Unilever South Africa provides personal care and foods products. The

company offers products such as soups, sauces, noodles, meals, ice creams,

tea-based drinks, margarines, oral care, soaps, washing, deodorants and skin

care products. Their “Brands with Purpose” (BWP), create a brighter future for

all. Their partnership with the Department of Environmental Affairs and

Wildlands has created 10 000 “Greenpreneurs” who turn waste into useful

products and together, they have planted more than one million trees since

2015. They support programmes helping the unskilled and unemployed to gain jobs

and dignity, such as their OLA Vendor programme, which currently employs close

to 3 000 individuals.

Unilever’s partnership with the Department of Environmental Affairs and

Wildlands contributes to the ____ Sustainable Development Goal. (Select all

answers you deem correct).

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Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa. When it comes to human capital, Starbucks is compliant with the labour legislation and health and safety policies and procedures, as prescribed by government and legislation. They also have a code of ethics that specifies the desired conduct, as well as what to do when in predicaments that can cause ethical issues in the workplace. The code, for example, explained what to do when gifts are received. Any gifts to the value of more than R250 must be reported to the supervisors. The code of conduct is an example of the administrative management principles of _____.
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Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been committed to ethically sourcing and roasting high-quality arabica coffee ever since. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa. Which one of the following is an example of threat for Taste Holdings?
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_____ can be defined as the regulatory task of management that determines whether or not there has been a deviation in the organisational plans so that steps can be taken to prevent and/or rectify errors or deviations from the plans.
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Mr Maizey emphasised that the Starbucks brand is people-centric and have a strong focus on the well-being of its employees, the environment, and guests. Against the backdrop of the pandemic, RCC ensured that staff members and customers were safe and protected through a vaccination drive. All staff were encouraged to be vaccinated and on a voluntary basis. An incentive reward program was implemented, rewarding employees who get vaccinated. The vaccination drive that RCC introduced, is using _____ power to change the behaviour of employees towards vaccinations.
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The _____ theory of motivation states that people will be motivated to work when they perceive that they are being treated fairly.
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The effects of the COVID-19 outbreak were felt throughout the world. People were buying more and more from companies such as Takealot and less in actual shops. Checkers, one of the Shoprite Group brands, started the 60/60 service, where customers can shop online in 60 seconds and have it delivered within 60 minutes. Nancy Smith, staff manager at one of the Pretoria East branches, said that “employees who volunteered to act as a ‘shopper’ say that it takes more effort to balance ‘shopping’ on top of their other responsibilities, but the additional money comes in handy because many of their relatives have lost their jobs during the pandemic.”

Nancy Smith forms part of the ________ level management of the Shoprite Group and is responsible for _______.
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Which one of the following leadership styles is, according to the leadership grid, the one best leadership style for all situations?
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