members rarely need to contact or work with one another

none of the above

the groups are interdependent

the groups do not depend on one another for information

the groups are performing unrelated tasks and they are within close proximity to each other

toward accomplishing the goals

toward the conflict instead of toward accomplishing the goals

answers a, b, and d

toward improving coordination between groups

toward resolving the conflict

all of the above

create autonomy between departments

inherently find that communications improve between departments over time

create a situation of interdependence between departments

increase in effectiveness since the organizational structure is more sophisticated than in simple organizations

arbitration where a neutral party makes decisions

none of the above

negotiation between participants for certain types of performance

a functional approach to dealing with conflict

working with the team in an outdoor setting

all of the above

others’ expected or prescribed behaviors about the role incumbent

a person’s desire to please team members

a team members' idea of the role of others in the team

a person’s ideas about their own appropriate behavior

the need for new organizational forms, the focus on cultural change, and the increase in social awareness

none of the above

the definition of objectives, selection of key factors, selection of data-gathering methods, implementation of the method, analysis of data, and evaluation of the effectiveness of data collection

become aware of problems, gather data, initiate the team development meeting, determine the solutions to the problems, finalize the interventions

initiating the meeting, setting objectives, collecting data, planning the meeting, conducting the meeting, and evaluating the team development process

answers b and c

no one to be a “hot dog”

members to integrate their personal goals with the goals of the organization

each area of the organization to be represented

everyone to participate equally

may occur when members adopt a soft line of criticism to others’ ideas

all of the above

answers a and c

usually results in improved group decisions

can result from group cohesiveness

5 to 7 members

uncertain as the size really does not matter because a team development program will result in an effective team no matter what the size

2 or 3 members

12 members

25 to 30 members

they are voted upon

groupthink is present

affected members use consensus rules

members of the team are highly compatible with one another

all members compromise on some element of the decision