According to the contact hypothesis (Allport,

1954), prejudice can be reduced by decreasing direct personal contact between

members of groups.

Various obstacles and barriers have been

identified that can cause a diversity programme to fail. Which of the following

is one of the pitfalls?

Managing diversity goes beyond race and gender issues, and includes many dimensions focusing on the empowerment of the workforce.

The leadership component of Cox’s practical process model (2001) includes

which one of the following activities?

In many organisations, racism is not fading

but has been replaced by covert forms, such as “subtle racism”.

Which of the following refers to a natural and unavoidable

consequence of socialisation where individuals learn many rules about how to

behave in a specific culture?

Diversity optimists are likely to feel positive about their

ability to cope with workplace diversity.

Your social identity is a personal affiliation with a group with

which you share certain common social or cultural characteristics.

Which of the following refers to the awareness, knowledge and skills that

are critical for cross-cultural engagement and interaction?

When implementing diversity management, managers need to consider social

norms.