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MNG2601-25-S2

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When referring to Jeff Bezos’ position as CEO of Amazon, it can be said

that he has ________ power and _________ authority.

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Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been committed to ethically sourcing and roasting high-quality arabica coffee ever since. The Starbucks brand is known for investing in their workforce, and this is evident at Starbucks too. In 2019 they have promoted two employees to store manager positions and have recruited additional staff from the changing lanes programme. The Changing lanes programme, developed by Starbucks and Khulisa Social Solutions, is a five-day program to prepare unemployed South Africans for the workplace and assist them with finding jobs. There is training and development opportunities for all employees, and they have job specific remuneration. Job specific remuneration ensures that all men and woman on the same job category receive equal pay. According to Maslow’s hierarchy of needs, job specific remuneration would satisfy the _____ needs of the workforce.
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Study the following list of motivation theories to answer the question.

1 Equity

theory of motivation

2 Maslow’s

hierarchy of needs

3 Herzberg’s

two-factor theory of motivation

4 Expectancy

theory of motivation

5 McClelland’s

theory of motivation

6 Equity

theory of motivation

‘All people, regardless of their personal profile, have

three motivational needs that affect their performance, namely the need for

achievement, the need for affiliation and the need for power.’

 Which one of the

theories listed is associated with this statement?

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Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa. When it comes to human capital, Starbucks is compliant with the labour legislation and health and safety policies and procedures, as prescribed by government and legislation. Starbucks stores were frequently audited for food safety, in accordance with the formal food safety management program.

Health and safety policies and procedures is an example of _____, a principle of Henri Fayol.
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The effects of the COVID-19 outbreak were felt throughout the world. People

were buying more and more from companies such as Takealot and less in actual

shops. Checkers, one of the Shoprite Group brands, started the 60/60 service,

where customers can shop online in 60 seconds and have it delivered within 60

minutes. Nancy Smith, staff manager at one of the Pretoria East branches, said

that “employees who volunteered to act as a ‘shopper’ say that it takes more

effort to balance ‘shopping’ on top of their other responsibilities, but the

additional money comes in handy because many of their relatives have lost their

jobs during the pandemic.”  Based on

Blake and Mouton’s leadership grid, Nancy Smith exhibits __________ management

style.

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Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted coffee, tea and spices. The Starbucks brand is known for investing in their workforce. In 2019 they have promoted two employees to store manager positions and have recruited additional staff from the changing lanes programme. The Changing lanes programme, developed by Starbuncks and Khulisa Social Solutions, is a five-day program to prepare unemployed South Africans for the workplace and assist them with finding jobs. There is training and development opportunities for all employees, and they have job specific remuneration. The outcomes of the Changing Lanes programme will typically be included in the _____ perspective of the Balance Scorecard.
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(i) _____ are areas within an organisation that describe what it excels at and what separates it from its competition; whilst (ii) _____ are those areas that need improvement to remain competitive.
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According to John Kotter, activities of leaders include _____.
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Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted coffee, tea and spices. The Starbucks brand is known for investing in their workforce. In 2019 they have promoted two employees to store manager positions and have recruited additional staff from the changing lanes programme. The Changing lanes programme, developed by Starbuncks and Khulisa Social Solutions, is a five-day program to prepare unemployed South Africans for the workplace and assist them with finding jobs. There is training and development opportunities for all employees, and they have job specific remuneration. The Changing Lanes programme is an example of a _____ plan, that would typically have a _____ time frame.
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During which of the following stages of designing an organisational structure will management determine the extent to which decision making is centralised or decentralised?
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