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24-25_INT_TEC1_ORG_Organisation_IT_1INT-S-PMa
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Quel est l’objectif principal de la phase de conception des services ?
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Quel est le processus maître de la phase de transition de services ?
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Qu’est-ce qu’une fonction ?
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Sur quel modèle est basée la phase d’amélioration des services ?
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Laquelle de ces méthodologies n’est pas liée directement ou indirectement à la gestion de service ?
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Que veut dire RACI en français ?
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