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A change in the organisation’s vision, mission, strategy, goals and objectives; products and/or services that it offers; or market to which it offers its products and/or services are regarded as deep organisational changes.
The effects of the COVID-19 outbreak were felt throughout the world. People were buying more and more from companies such as Takealot and less in actual shops. Checkers, one of the Shoprite Group brands, started the 60/60 service, where customers can shop online in 60 seconds and have it delivered within 60 minutes. Nancy Smith, staff manager at one of the Pretoria East branches, said that “employees who volunteered to act as a ‘shopper’ say that it takes more effort to balance ‘shopping’ on top of their other responsibilities, but the additional money comes in handy because many of their relatives have lost their jobs during the pandemic.” Checkers employees also delivering groceries ordered via the 60/60 service is an example of job ________.
The effects of the COVID-19 outbreak were felt throughout the world. People were buying more and more from companies such as Takealot and less in actual shops. Checkers, one of the Shoprite Group brands, started the 60/60 service, where customers can shop online in 60 seconds and have it delivered within 60 minutes. This was Checkers’ marketing manager, Mr Alex Naidoo’s idea to serve customers during the pandemic that might not want to visit Checkers or other psychical shops. “With the pandemic already upon us, we had to act fast. Employees with motorcycle licences were approached to ask if they would be willing to take on additional responsibility as drivers for deliveries.” According to the Boston Consulting Group matrix, Checkers’ new 60/60 service can be viewed as a _________.
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